Help

Support

Need help with Sportly?

Email jpapola21@gmail.com and we'll reply within 2 working days. Include your name, your academy's name and your registered mobile number.

Getting an account

Sportly accounts are created by your academy. If you are a coach or a parent and don't have a login yet, ask your academy's administrator to add you. Academies that want to start using Sportly can request a demo.

Signing in

  • Sign in with your registered mobile number or email address, and your password.
  • If you were given a temporary password, the app asks you to choose a new one the first time you sign in.
  • Forgot your password? Tap Forgot password? on the sign-in screen to get a reset link by email. If your account has no email address, ask your academy administrator to set a new password for you.

Common questions

Why does the app ask for my location?

Coaches share their location only at the moment they submit attendance, so the academy can confirm the session was held at the ground. Sportly never tracks location in the background. See the Privacy Policy.

I can't see a student or batch

Coaches see only the batches assigned to them, and parents see only their own children. Ask your academy administrator to check the assignment.

I belong to more than one academy

Tap the academy name at the top of the home screen to switch between academies.

How do I change the language?

Open Profile and choose English or हिंदी.

How do I delete my account?

Open Profile and tap Delete account, or follow the steps on the account deletion page.